connection timing out....

[jolipoli]

Hi, just a quick note about Forklift- I love it, it is the best FTP type app I've ever used. It was easy to set up and easy to use! I have found others to actually abhorrent! I've used 10 or more, some free, some others for which I actually paid money.

I've been uploading some 300- 400 MB files to Streamhoster (video hosting site) and I've consistently been getting a "connection timed out" error message after several hundred MB, seems it's around 3/4 of the way through the upload. It is uploading to the moment it times out. I have even tossed in a small file (10 KB) about the time I think it's gonna quit to see if the new action keeps it from timing out. Doesn't work.

I then have to throw the file back onto the streamhoster window, and hope that it offers "resume." Usually it does and it's able to finish the upload, but occasionally it starts over, really a drag when it's been uploading for over an hour.

It is just the one large file uploading at the time, other than the small file tossed at it to try to avoid the time out.

Any ideas?

It has done this consistently since I've had Forklift, but just now getting around to asking as my upload schedule has resulted in more instances of this happening this week.

Thanks. Joel.

[csaba]

Hi jolipoli,

Yes, this is an issue others have encountered before. There is a solution.

What happens, is that ForkLift is set by default to use high concurrency connections, for the higher speed. But on slower servers, ForkLift will overload the server, and the transfer fails.
The solution is to set the maximum transfer concurrency to a lower value, say 3.

Let us know if this solved your problem. The number of items you include in the upload may also affect the transfer. How many files did you try uploading? In one selection, or in separate actions?

[jolipoli]

Hi jolipoli,

Yes, this is an issue others have encountered before. There is a solution.

I did a search, didn't find this, which quite surprised me.

What happens, is that ForkLift is set by default to use high concurrency connections, for the higher speed. But on slower servers, ForkLift will overload the server, and the transfer fails.
The solution is to set the maximum transfer concurrency to a lower value, say 3.

Um, I'm not sure what it means, but I see the setting was at 5 and it is now at 3.

Let us know if this solved your problem. The number of items you include in the upload may also affect the transfer. How many files did you try uploading? In one selection, or in separate actions?

The smaller uploads have 2 to dozens of files (a couple MB max) and never had a problem. To Streamhoster, it's been one large file at a time and it's never made it to the end of the file. Funny in that the 400 MB file stopped around 300 MB, but the 300 MB file stopped at 200 MB.

I'll be uploading several more files tomorrow so I'll know then if this new setting works.

Thanks for your help. Joel.

[jolipoli]

I am still having problems, and now it is pretty consistently not letting me "resume" the upload to Streamhoster. I just checked to make sure I had space available as running out of space did stop one upload last week.

But the current time outs require I start the upload from scratch.

After your help last night, I set concurrency to 3 and now to 2, but still it's timing out.

The upload is a single file, if an flv video clip is considered a file and not a folder.

Thanks again. Joel.

PS I don't know how to determine if the problem is with Streamhoster rather than with Forklift.

I didn't have this problem until I had the problem. ::grin::

[csaba]

jolipoli, would it be possible to give us temporary access to your streamhoster account so that we can test this?
If this is possible, send us the login data in a bugreport, through our support page, and we'll check it out for you.

[jeffwhitfield]

What would really help is if concurrency could be set for each site via Favorites options.

[csaba]

Yep, that's one of our plans :)